Client updates for long, custom projects

Client updates that turn work in progress into confidence

Give every project a private, visual update feed. Your team shares photos, videos, notes, decisions, and milestones — clients see what is happening without another “Any updates?” message.

Private project access No app for clients to install Free for your first project
Private for every clientLink + PIN access
Client project feed
CustomWorks client project feed with photo and status updates
Photos, video, notesOne clear timeline
Make progress visibleShow the work between major milestones
Keep one clear historyUpdates and decisions stay with the project
Reduce status chasingClients check the feed before calling your team
A calmer way to communicate

Replace the update chase with one project feed

Clients do not need your internal project system. They need one simple place to see progress, understand the current stage, and know that the work is moving.

Before CustomWorks
Repeated client update requests and missed calls in chat

Updates scattered across chats and calls

Photos lose their context, decisions get buried, and your team repeats the same explanation.

With CustomWorks
An ordered CustomWorks client project feed

Every update becomes part of the timeline

Clients see progress in one place, while your company keeps a clean client-facing project record.

Show, do not just tell

Make the invisible work visible

Share the moments that prove progress: workshop work, site conditions, inspections, hidden systems, installations, approvals, and final handover.

The client communication layer

A clear feed for clients. A useful history for your team.

CustomWorks fits alongside the tools you already use. Publish only the updates clients should see — without exposing internal schedules, budgets, or operations.

Publish in minutesAdd short notes, photos, videos, milestones, and important decisions from any device.
Control what clients seeKeep internal posts internal and use private project access when needed.
Preserve the project storyPhotos, notes, approvals, and key moments stay ordered in one client-facing timeline.
Project AtlasPrivate client feed
Private

Installation is underway

First section aligned and checked. Final adjustment continues tomorrow.

Custom millwork installation progress
Stage update · In progress

Systems inspection complete

Interior systems inspection

Finish approved

Detailed custom project systems work
Simple by design

Show progress in minutes

Start with one real project. Your client opens the feed in a normal browser — there is no app to install and no complex client workspace to learn.

Create the project

Add the project name, client details, scope, and the team members who will publish updates.

Share private access

Send the client a project link and PIN, or enable a public feed when that is appropriate.

Post as work moves

Add photos, videos, notes, stages, decisions, approvals, and important project moments.

Build a clear history

Give the client confidence now and keep a useful visual project record for later.

Skilled team documenting detailed project work
The value clients feel

Fewer repeated questions. More visible professionalism.

Regular updates make the work feel active, organised, and accountable — especially after a deposit, between milestones, and before the final result is ready.

Reduce update requests

Clients can check the latest progress before interrupting the person responsible for delivery.

Build confidence between milestones

Photos and notes show that the project is moving even when the final result is still weeks away.

Leave a clean project record

Important photos, decisions, approvals, and delivery moments remain connected to the project.

Start with one project and one client feed

Set it up in minutes, share the first update, and give your next custom project a clearer client experience.

Start free View demoFree for your first project